Academic Program Managers work to provide exemplary service to students in every stage of their program— from when students accept the offer of admission to their graduation and transition to alumni. The Program Manager will manage all aspects of multiple programs offered at the Carey DC Campus including: MS Business Analytics & Risk Management, MS Information Systems, MS Real Estate & Infrastructure. The Program Manager provides overall program management, budget management, administration, and support to these growing on-site programs. The Program Manager is expected to make decisions and execute the varied duties and responsibilities independently, with minimal supervision. The Program Manager works closely with the Faculty Academic Program Directors, other Academic Programs staff, program faculty, academic advisors, career development staff, and prospective and current students. The Program Manager will be located in Washington, DC and required to travel to the Harbor East campus regularly. Off hours/weekends maybe required to accommodate program needs.
Efficiently and effectively manage all aspects of the Master of Science programs offered at the DC Campus.
Develop and implement new strategies to provide co-curricular offerings both in-person and virtually.
Lead monthly program meetings with staff and faculty stakeholders from various departments.
Manage program budgets in collaboration with the Director of MS Programs.
Provide insight and recommendations for budgeting. Participate in the development of the annual budget and projections.
Develop and implement solutions to improve the student experience.
Collaborate with Career Development, Student Services, Academic Advising, Office of Experiential Learning, and other units to provide support to students.
Work very closely with Faculty Academic Program Directors (APDs), program faculty, and members of the MS Programs team.
Collaborate with the Director of MS Programs and Academic Programs team in all aspects of planning and executing new student Orientations.
Plan, manage, and deliver the annual Hard Hat ceremony for Real Estate graduates.
Collaborate with Marketing, Admissions, Department of Events Management, and Development & Alumni Relations on engagement and promotional activities related to the programs.
Develop and deliver presentations to prospective students during Admitted Student Day, Open Houses, Orientations, and online webinars.
Ensure all students meet curricular requirements. Work closely with Advising and Registrar Offices.
Evaluate and advise on long-range planning, new programs, and strategies.
Manage annual review process for programs including collection of internal data and benchmarking against competitor programs.
Design program assessment and evaluation tools, track and document program progress, challenges, and areas for improvement.
Serve as a liaison among teaching faculty, administrative offices, and students.
Supervise academic program administrator and/or departmental support staff as assigned; including hiring, training and development, work flow/assignments, coaching and counseling, and the full cycle of performance management.
Other Duties as Assigned:
Serve on school-wide committees and attend major campus events (i.e., graduation, summer intensive, Career Development events, etc.).
Provide support to other MS programs as needed.
Other duties as needed.
Master’s degree from a regionally accredited college or university required.
Five years of progressively responsible experience in program management and/or administration in a business and/or academic environment.
Experience working with an international student population.
Special Knowledge, Skills, and Abilities:
Cultural competence; demonstrated ability to work effectively and collaboratively in multi-cultural environment.
Embrace and value different backgrounds, opinions, and experiences.
Knowledge of academic programs, online learning, student advising, curriculum planning and corresponding program management and administrative functions in higher education.
Self-starter and ability to take initiatives and work independently.
Ability to make independent judgments and to act on decisions on a daily basis.
Ability to set goals for self and direct reports, develop strategies for meeting goals, and achieve them with minimal oversight.
Knowledge of program budget development and management.
Ability to manage multiple projects simultaneously.
Ability to effectively supervise staff and student workers.
Proactive in terms of seeking information to keep current on changes in procedures, requirements, etc. and developing proposed solutions for challenges encountered.
Strong attention to detail and highly organized.
Knowledge of and proficiency in the use of MS Office Suite software for corresponding, analysis, information storage, and presentation.
Excellent meeting planning and logistics management skills.
Excellent communication skills and ability to communicate effectively both orally and in writing with a varied constituency including faculty, staff, students, and industry representatives.
Ability to work in a team environment and willing to contribute wherever needed to ensure team success.
Supervisory responsibility will include one full-time staff member in an Academic Program Administrator or Academic Coordinator role and student workers.
Manages the following budgets: MSREI Full-time ($75,000/yr), MSIS Full-time ($25,000/yr), MSBARM Full-time ($60,000/yr), MSREI Part-time ($20,000/yr), Carey DC ($2,000/yr)
Classified Title: Academic Program Manager Working Title: Program Manager, DC Role/Level/Range: ACRP/04/ME Starting Salary Range: $60,945 to $83,865 per year Employee group: Full Time Schedule: Monday - Friday 8:30-5pm plus evenings and weekends as needed to accommodate student programming Exempt Status: Exempt Location: 01-DC:District of Columbia Department name: 60000060-Office of Education Personnel area: Carey Business School
The successful candidate(s) for this position will be subject to a pre-employment background check.
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