Provides administrative support to the Office Clinical Research Billing Compliance (CRBC) within Johns Hopkins Medicine. Uploads and indexes research consents into Epic, activates new studies and updates other information in Epic. Monitors department’s email and assigns as needed.
Essential Job Functions
Activates new studies in the Epic system as they are created by the Clinical Research Management System Import.
Monitors emails from the eIRB to update the qualifying grouper in the Epic RSH record.
Update the RSH record with billing information so that it can appear on the hospital and professional fee statements.
Monitors RightFax server and office email for research consent forms sent to CRBC and uploads and index them correctly into the Epic system. Sets an “FYI Flag” in Epic if the research study has a Certificate of Confidentiality.
Performs specific tasks to support the CRBC Analysts, such as data entry.
Receives and places telephone calls, transmits and receives messages, and refers calls to the appropriate party. Prepares and drops off out-going mail. Monitors office email and assigns as needed.
Scope of Responsibility
Knows the formal and informal departmental goals, standards, policies, and procedures which include familiarity of other departments within the school/division and JHHS. Works within the established policies and guidelines of the Office of Clinical Research Billing Compliance, the Johns Hopkins Health System and the Johns Hopkins University.
Requires minimal assistance in setting priorities and in completing work in a timely manner. Proactively informs their manager of work status and appropriately knows when to ask for assistance. Suggests process and workflow improvements to the Manager, but may not independently change work flow and duties. Routinely handles confidential patient information and financial information.
Exchanges routine information internally and externally and must possess above average oral and written business communication skills.
High school diploma/GED required. Some college-level courses preferred. A basic knowledge of medical terminology and medical record documentation is preferred.
At least four years of recent experience in a busy academic, health care, or legal administrative office. Demonstrated track record of high productivity and attention to service excellence.
Skills / Abilities
Requires a detail-oriented individual with the ability to handle a high volume of multiple tasks and follow through to completion. Must be able to learn quickly and work independently and as a team member to address a variety of administrative issues. Must be flexible to adjust to the development and refinement of new processes and procedures as the scope of the Clinical Research Billing Compliance and Clinical Trials Offices evolves within Johns Hopkins Medicine.
Proficient in Microsoft Office applications including Excel and Word, Outlook and internet use. Familiar with Access data base applications. Experience with Epic and other clinical information systems preferred. Must be able to operate general office and communication equipment including personal computer, copiers, fax machines, and scanning equipment.
Sitting in a normal seated position for extended periods of time.
Reaching by extending hand(s) or arm(s) in any direction.
Finger dexterity required to manipulate objects with fingers rather than entire hand(s) or arm(s), e.g., use of computer keyboard.
Communication skills using the spoken word.
Ability to see within normal parameters and to hear within normal range.
Ability to move about.
This description is a general statement of require major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.
Classified Title: Document Coordinator Working Title: Clinical Research Billing Documentation Coordinator Role/Level/Range: ATO/02/OD Starting Salary Range: $15.26 - $21.00/Hourly Employee Group: Full Time Schedule: Monday - Friday, 8:30 a.m. - 5:00 p.m./40 Hours per Week Exempt Status: Non-Exempt Location: JH Downtown Center Department Name: Clinical Research Billing Compliance Personnel Area: School of Medicine
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at email@example.com. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.